Operations Support

Roles & Responsibilities

1. Handle day-to-day business processes as per defined SLAs
2. Perform transaction processing (finance, operations, HR, or customer support processes)
3. Maintain accurate records, reports, and documentation
4. Ensure compliance with company policies and client requirements
5. Resolve routine issues and escalate complex cases to seniors
6. Meet productivity, quality, and turnaround time targets
7. Coordinate with team members and supervisors for smooth operations
8. Use internal tools and systems for data entry and process tracking

Qualifications Required

1. Bachelor’s degree in Commerce, Business Administration, or related fields
   (B.Com, BBA, BBM, M.Com, MBA – Finance preferred)
2. Freshers or candidates with 0–2 years of experience
3. Basic knowledge of accounting/business processes (for finance roles)
4. Willingness to work in shifts (if required)

Skills Required

1. Good communication skills (written & verbal)
2. Basic knowledge of MS Excel, MS Word, and email tools
3. Attention to detail and accuracy
4. Time management and ability to meet deadlines
5. Basic analytical and problem-solving skills
6. Teamwork and adaptability
7. Willingness to learn and follow process guidelines