HR Manager- Mangalore

Role Purpose

The role is responsible for leading the Human Resources function of the hospital, ensuring effective manpower planning, strong employee relations, statutory compliance, and development of a high-performance, patient-centric organizational culture aligned with healthcare quality standards.

Key Responsibilities

HR Strategy & Leadership

• Develop and implement HR strategies aligned with hospital objectives
• Act as a strategic partner in workforce planning and organization development
• Build a patient-centric and service-oriented culture

Talent Acquisition & Workforce Planning

• Plan and execute manpower requirements for clinical and non-clinical roles
• Ensure timely hiring with focus on quality and retention
• Strengthen employer branding and talent attraction initiatives

Statutory Compliance & Labour Laws

• Ensure compliance with applicable labour laws and new labour codes
• Manage statutory audits, inspections, and government liaison
• Maintain statutory records and documentation

Employee Relations

• Establish grievance redressal mechanisms
• Handle disciplinary cases, domestic enquiries, and conflict resolution
• Promote a harmonious work environment

Performance Management System

• Design and implement PMS for all staff categories
• Drive goal setting, performance reviews, and feedback culture
• Link performance with rewards, training, and career development

Compensation & Benefits

• Design salary structures aligned with labour laws and market benchmarks
• Oversee payroll accuracy and statutory compliance
• Manage employee benefits including insurance, gratuity, and welfare schemes.

Training & Development

• Identify training needs across clinical and non-clinical teams
• Drive leadership and capability development programs
• Promote a continuous learning culture

HR Operations & Systems

• Manage end-to-end HR operations (onboarding, attendance, payroll, exit formalities)
• Implement HRMS and digitization initiatives
• Ensure smooth full & final settlements

Accreditation & Quality Support

• Support NABH accreditation requirements
• Align HR policies with quality standards
• Participate in audits and improvement initiatives.

Culture & Employee Engagement

• Build a culture of accountability, compassion, and teamwork
• Conduct employee engagement initiatives and surveys
• Promote ethical and disciplined workplace practices

Skills & Competencies

• Strong interpersonal, communication, and conflict management skills
• Knowledge of labour laws, compliance, and statutory regulations
• Proficiency in MS Office and HRMS systems
• Strong analytical, reporting, and decision-making ability
• High integrity, confidentiality, and attention to detail
• Fluent in English and Kannada
• Ability to adapt to a dynamic healthcare environment.

Educational Qualifications

• MBA / MSW in Human Resources or related specialization

Experience Requirements

• 10–12 years of HR experience
• 3–4 years in healthcare industry preferred
• Strong knowledge of hospital HR systems, labour laws, and NABH requirements
• Experience in handling HR operations, employee relations, and compliance
• Exposure to legal cases and HR governance preferred.

Additional Knowledge (Preferred)

• Hospital labour law frameworks and labour models
• NABH accreditation standards
• HR policies, systems, and best practices
• Experience in handling statutory and legal matters